Project Description


Dee Ann is a 33-year veteran of Chick-fil-A, Inc. Prior to retirement in 2018, she was Vice President, Talent and Vice President, Sustainability. Selected as the company’s first female officer in 2001, she was instrumental in building and growing Chick-fil-A’s well-known culture and talent systems. During her long career, she worked closely with Chick-fil-A’s founder, S. Truett Cathy, and other key leaders as an architect of their organizational culture. Turner was responsible for thousands of selections of Chick-fil-A Franchisees and corporate staff members. Additionally, she led Talent Management, Staff Learning and Development, Diversity and Inclusion, Culture and Engagement. Most recently, Dee Ann launched and led the Sustainability function focusing on Chick-fil-A’s strategy to implement sustainable practices at the $11 billion company.

Today, she leads her own organization, Dee Ann Turner, LLC, writing books, speaking to over 50 audiences per year and consulting and coaching leaders globally. She is the author of the best seller, It’s My Pleasure: The Impact of Extraordinary Talent and a Compelling Culture. Her latest book, Bet on Talent: How to Create a Remarkable Culture and Win the Hearts of Customers, will be released in September 2019.

She is a graduate of Clayton State University with a degree in Management. She also completed executive education courses at Emory University, University of North Carolina at Chapel Hill  and the University of Virginia’s Darden Business School. She is a 2009 alumnus of the prestigious Harvard Business School Advanced Management Program.

Dee Ann has been married her husband, Ashley for 35 years and they are the parents of three grown sons. She has served numerous non-profit boards in the past including The Kenya Project, Eagle Ranch and Proverbs 31 Ministries. She has also served on the board of advisors for Lubbock Christian University and First Care Clinics. When she is not traveling, she can often be found on her Peloton bike in her home outside of Atlanta or on her stand up paddleboard at Lake Hartwell in northeast Georgia.

Press Coverage

The Science of Success Podcast, January 2020

How To Build a Remarkable Company Culture with Dee Ann Turner — The Science of Success Podcast

Tech and Mortar Podcast, January 2020

Tech and Mortar: 0026 Dee Ann Turner, Chick-fil-A

Tahlequah Daily Press, January 2020

NeoHealth welcomes author Dee Ann Turner

Great Leadership, December 2019

The Great Leadership Development Disrupter: Leadership Rotation

Work From Your Happy Place, December 2019

Dee Ann Turner - From Chick-Fil-A to Consulting and Coaching

Dose of Leadership, November 2019

How to Create a Remarkable Culture and Win the Hearts of Customers with Dee Ann Turner

Cheddar, November 2019

Former Chick-Fil-A VP on Creating a Strong Workplace Culture

Thinking Like a Boss, October 2019

Episode #48: Dee Ann Turner

Atlanta Business Radio, October 2019

Customer Experience Radio Welcomes: Author and Speaker Dee Ann Turner

The Impact Entrepreneur, October 2019

Bet on Talent- with Dee Ann Turner

Soundview Magazine , October 2019

4 Crucial Infrastructure Investments for Leaders

Modern Restaurant Management, October 2019

MRM Talking With: Author, Leadership Coach and Chick-fil-A Veteran Dee Ann Turner

Fox Business, November 2019

Former Chick-fil-A VP Dee Ann Turner: This can make great companies fall apart

Fox Business, October 2019

Former Chick-fil-A VP Dee Ann Turner: Want your new hires to succeed and thrive? Do this

Fox Business, October 2019

Former Chick-fil-A VP Dee Ann Turner: THIS is the essence of a remarkable corporate culture

Best Christian Workplaces, October 2019

How to Create a Remarkable Workplace Culture

Carey Nieuwhof, October 2019

4 Big Signs It's Not Going to Turn Around

Houston Business Journal, October 2019

Walmart, H-E-B, former Chick-fil-A execs discuss how to embrace disruption

Yahoo! Finance , October 2019

Dee Ann Turner: Is your workplace toxic? How well-intentioned rules can reduce employee motivation and kill productivity

Fox Business, October 2019

Dee Ann Turner: How well-intentioned rules can create a toxic workplace

MSN , October 2019

How do you build a thriving workplace culture?

Yahoo! Finance , October 2019

How do you build a thriving workplace culture?

Fox Business, October 2019

Why this former Chick-fil-A VP says businesses should call customers 'guests'

Carey Nieuwhof, October 2019

Dee Ann Turner on How Chick-Fil-A Created Amazing Customer Service and Created a Culture That Replicated it Among Tens of Thousands of Employees and Customers

Fox Business, October 2019

Former Chick-fil-A VP Dee Ann Turner: THIS is the essence of a remarkable corporate culture

Fox News Channel, October 2019

Former Chick-fil-A vice president on secrets to company's success, new book

Talentlms, September 2019

55 Books Every Aspiring Chief Learning Officer Should Read

The Human Capital Group, September 2019

Transformational Leadership Talks Dee Ann Turner, Author & Former Talent Architect at Chick-fil-A

Future Proof, September 2019

The Culture Key: Bet on Talent | with Dee Ann Turner

News Channel 5, September 2019

Tips for Acing Your Next Job Interview

Redefining Balance for Working Moms, September 2019

Building Culture in the Workplace with Dee Ann Turner

Read to Lead, September 2019

283: Creating a Remarkable Culture with Chick-Fil-A Veteran Dee Ann Turner


Media Contacts

Olivia Parven, Choice Media & Communications

Project Details